Terms & Conditions

Gift Certificates Terms and Conditions

The terms and conditions govern the purchase, use and redemption of gift certificates purchased online from Bluefern Spa & Salon, LLC, d/b/a Bluefern Spa & Salon (“Bluefern Spa “). For questions please contact Bluefern Spa at:

Bluefern Spa & Salon

335 Peachtree Industrial Blvd.

Ste. 2203

Suwanee, GA 30024

(770) 904-0145

Purchasing, Sending and Receiving Gift Certificates

  • Gift certificates cannot be used to purchase other gift certificates.
  • Gift certificates are not valid until payment has been received and successfully processed by Bluefern Spa .
  • NO SHOW for an appointment that was made with a GC will be charged at full (100%) value of the service to the respective Gift Certificate.
  • Bluefern Spa reserves the right to refuse service when customer is disrespectful or offensive toward employees or management.

Redeeming Gift Certificates

  • Gift certificates are only redeemable at Bluefern Spa for the amount or service specified on the gift certificate, by the expiration date indicated. Bluefern Spa reserves the right to convert service-based gift certificates to their monetary value, equivalent to what was paid for the gift certificate, at its option and sole discretion.
  • Except as required by law, gift certificates are not redeemable for cash and cannot be returned for a cash refund. Gift certificates have no cash value.
  • Any unused balance of the gift certificate will remain until redeemed or the original expiration date indicated on the gift certificate, whichever occurs first.
  • If a purchase exceeds the amount listed on the gift certificate, the redeemer is responsible for paying the difference at time of purchase.
  • For security purposes, a recipient may be required to show valid ID before he or she can redeem the gift certificate.
  • Use and redemption of our gift certificates are also governed by our Privacy Policy.

Cancellation and Expiration of Gift Certificates

  • Bluefern Spa reserves the right to immediately invalidate gift certificates, without notice, should it receive a credit card chargeback, returned check or other form of repudiated payment made towards the gift certificate.
  • Bluefern Spa is not responsible for lost or stolen gift certificates.
  • Bluefern Spa reserves the right to not honor the gift certificate, if it’s reasonably believed that it was not validly purchased, has already been redeemed, or the redeemer stole or is otherwise not the intended beneficiary of the purchaser.
  • Gift certificates can be redeemable after the expiration date indicated on the gift certificate up to 3 years. There will be a charge deducted of 20% of the certificate value per year.

Miscellaneous Terms and Conditions

  • Bluefern Spa reserves the right to change these Terms and Conditions from time to time at its sole discretion.
  • Bluefern Spa is not responsible for emailed gift certificates that do not reach their intended recipient for reasons beyond its control. Bounced email is not monitored. Receipt of email cannot be verified. Bluefern Spa can only verify receipt of the gift certificate, if the recipient of the gift certificate actually uses the URL enclosed in the email message to access the gift certificate using an internet browser.
  • Bluefern Spa processes email delivery requests by next business day and ships out by postal mail within 1-2 business days. Bluefern Spa is not responsible for late delivery of gift certificates.
  • Gift certificates, and these Terms and Conditions, are subject to and governed by the laws of Georgia, without reference to its principles of conflicts of law.
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